Greetings from Tavaas! By using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order. If you do not agree to these Terms and Conditions, please do not use our website.
- Ordering and Delivery:
- We value the urgency of your orders and work hard to deliver them to your doorstep as quickly as possible.
- In Bangladesh, your ordered goods will be delivered to the address you provided in 2 to 4 business days.
- You will receive a confirmation email from our Customer Services Department after your order is finalized.
- We begin the shipment procedure within 24 hours, except on Fridays and official holidays. If you need to cancel or change a purchase, please contact our Customer Services during business hours.
- Exchanges and Returns:
- Only items with a value equal to or greater than the returned item may be exchanged. Cash or credit cards may be used to cover the difference. There is no cash reimbursement.
- The consumer will be responsible for the delivery costs whether returning items through courier service or exchanging them at the store.
- Discounted items are not eligible for exchange policies.
- All goods are required to have 5% VAT added to the base price, not the discounted price, according to government laws.
- Coupon Codes:
- Coupon codes will be made available for ordinary products but not for sale items.
- Intellectual Property of Tavaas:
- Confidentiality: Sensitive information regarding Tavaas and its affiliates, including but not limited to business operations, activities, strategic plans, and financial data, may be accessible to people involved in website and platform development. Such knowledge can be harmful if it is revealed. When their connection with Tavaas comes to an end, endorsers are required to keep all information discreet, refrain from disclosing any information, and return any documents and other confidential material they may have in their possession. Any such attempt at disclosing private information will result in legal action.
- Protection of Industrial Property Rights and Intellectual Property: Tavaas is committed to upholding the Digital Millennium Copyright Act (DMCA) and expects all users to do the same. You are not permitted to use the website or platform for any illicit or unauthorized activities. You are not permitted to use any hardware or software that could hinder our operations. You are not permitted to use the website or platform to covertly analyze any data or personal information. You consent to refrain from attempting to or actually interfering with our platforms and website operations by using any unfair tactics.
- Copyright: Intellectual property commandments defend all content on the website plus its platforms, including but not limited to photos, ideas, designs, drawings, animations, illustrations, videos, executable files, logos, infographics, interactive features, articles, stickers, information, icons, annotations, service marks, branding, artwork, computer code, written text, domain names, etc. The content on Tavaas's website and platforms is owned by Tavaas exclusively.
- Trademarks: All trademarks, including but not limited to the "Tavaas" trademark and all associated brand marks on the website or platform, will remain the sole property of "Tavaas," including but not limited to all emblems, logotypes, service marks, trade dress, button icons, artwork, logos, and "Tavaas". Such trademarks and signs should not be used with any goods or services that are not made by Tavaas and its affiliates as they may cause user confusion or otherwise damage the reputation of the "Tavaas" brand, trademark, and all associated goods. Any unlawful use will be dealt with lawfully.
- Abuse and Infraction:
- If you misuse or violate any of our user terms, sales terms, conditions, or privacy policies, your access to our website and platforms will be restricted and canceled without prior notice. A criminal offense may occur from any misuse of our systems, network security, or content that is protected by copyright or trademarks. Every instance of such aggression or misuse will be looked at, and we may involve, work with, or inform law enforcement officials for more access to those responsible.
- Legal System:
- You acknowledge and accept that Bangladeshi law shall govern all matters relating to the website, platforms, conditions, and any disputes you may have with Tavaas. You must concur that, unless where prohibited and without limiting any statutory rights for consumers, any disputes, claims, and legal actions arising out of or related to the platform, whether directly or indirectly, should be addressed in the Bangladeshi Court of competent jurisdiction.
- Confidence in Authenticity:
- Tavaas guarantees the authenticity of all goods and services purchased via its platforms, affiliates, and exhibition centers that bear its trademarks and copyrights. When purchased from the aforementioned website, platforms, affiliates, or display centers, Tavaas, a sub-brand of Tavaas, also guarantees authenticity.
Title: Tavaas Terms and Conditions
Meta Description: Read the Terms and Conditions for using the Tavaas website and ordering products. By using our site, you agree to these terms and conditions.