Refund Policy:
At Tavaas and Demand, we strive to provide our customers with high-quality products and exceptional customer service. However, we understand that sometimes things don't work out and a refund may be necessary. Here are the details of our refund policy:
- Refund Eligibility:
- If you are not completely satisfied with your purchase, you may be eligible for a refund. Please contact our Customer Service team within 7 days of receiving your order to initiate a refund request.
- Refunds will only be issued for products that are unused, in their original packaging, and in the same condition as when they were received.
- Refunds will not be issued for products that have been damaged, altered, or used.
- Refund Process:
- Once we receive your refund request, we will review your order and determine if you are eligible for a refund.
- If your refund request is approved, you will receive an email notification with instructions on how to return the product.
- Once we receive the returned product, we will process the refund to the original payment method within 7-10 business days.
- Refund Exclusions:
- Refunds will not be issued for discounted items, gift cards, or shipping fees.
- Refunds will not be issued for products that have been damaged or altered due to misuse or neglect.
- Refund Timing:
- Refunds will be processed within 7-10 business days of receiving the returned product.
We hope that you are satisfied with your purchase from Tavaas and Demand. However, if you are not, please don't hesitate to contact our Customer Service team to initiate a refund request. We will do our best to make things right and ensure that you have a positive experience with us.