At Tavaas, we're dedicated to delivering your order in mint condition and on time. Here are the key details of our shipping policy:

  1. Delivery Time: We deliver products within 2 working days inside Dhaka and 3-4 working days outside Dhaka from the date of your order. However, delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

  2. Delivery Limitations: Our regular delivery days are from Saturday to Thursday, excluding government holidays. Each order is delivered to a single destination address. However, if you want us to deliver products to different addresses, you need to place multiple orders for individual destinations.

  3. Delivery Service: We make sure you receive your order in mint condition and on-time delivery. Hence, we have our own delivery service, and for outside Dhaka, we use reputed courier services. While we try to deliver all your order together, this may not always be possible due to product characteristics or availability.

  4. Shipping Limitations: We cannot be held responsible for any inconvenience situations such as courier problems, bad weather, strikes, or misinformation, which may cause delivery delays.

  5. Order Processing: Unless there are exceptional circumstances, we make every effort to fulfill your order within 3-7 business days of the date of your order. Business days mean Saturday to Thursday, excluding holidays.

We're committed to providing a seamless shopping experience for all of our customers. If you have any questions or concerns about our shipping policy, please don't hesitate to contact our customer service team. We're here to help!